Tillypad features

Owners and directors get a powerful, reliable and visually compelling tool to monitor all aspects of their restaurant's operation. Data on sales, profits, expenses, payroll and average guest tab and guest totals are readily available. Data on how actual figures compare with planned values are available at any level of detail, at any time and from any device. Proprietors do not need to be in the office or ask employees to send them reports to keep track of their venues’ operation – Tillypad will generate and e-mail reports on its own. With immediate access to every piece of information – from details on an individual employee’s performance to complex financial documentation – restaurant owners and directors can always stay abreast of their businesses’ profits and make timely adjustments to impact their bottom line. 

Managers and administrators receive time-sensitive information about guest tabs, orders, purchases and stock and about how busy the kitchen and dining areas are. Visual representations of key figures (daily revenue, expenses, payroll and complete data on the sales and performance of each employee) provide an illustrative picture of the restaurant's performance on a specific day, week or month. Tillypad gives management thorough summaries based on real figures, which allows them to intervene when needed and ensure financial growth. Infinite possibilities for creating and implementing loyalty programmes, as well as a convenient and comprehensive toolkit for organising deliveries and making reservations, help skyrocket revenue and optimise additional sources of income.

Accountants and bookkeepers will appreciate the user friendly interface of Tillypad, as well as the transparency and accessibility of information it provides. N/A Stock movement can be tracked easily; order item information and sales, stocktaking and stock adjustment records are always clear and informative. Convenient substitution features, stock item bundling, recalculation and transfer of finished dishes will significantly facilitate your operations.

Purchasing managers in the central office and on-site buyers have a comprehensive and easy-to-use tool to plan purchases, create purchase and communicate with suppliers. Employees responsible for purchases always have cost information broken down by planned cost and purchase price. Thanks to automatic purchase price monitoring, users cannot buy a product for a higher price than the one set in the system. In Tillypad, store records are generated automatically based on requests to suppliers, which means that these often time- and labour-consuming tasks can be carried out fast, error-free and with much less work. Tillypad saves you money; the system helps you to optimise your product grid, identify unpopular items, minimise expenses by monitoring purchase prices and decrease payroll spending by automating routine tasks.

Waiters, bartenders and cashiers in restaurants, cafes and cafeterias will love how easy it is to use the program and how fast it works. Entering orders, taking into account guests’ additional requests, notifying the kitchen, printing tabs, adding discounts in a split second, or settling tabs with cash, bank card or personal bonus accounts - all of these tasks are a cinch. It is no secret that convenient software results in higher service quality: the less time waiters spend at the POS terminal, the more time they have to devote to guests. Tillypad is so convenient that delays become a thing of the past. The seating layout contains all customer information, the most important buttons are highlighted in a different colour and are always at hand, only the menu relevant for the logged-in user appears on the screen, and the user’s most popular options are added to Favourites. In addition, waiters will enjoy being able to use mobile devices. Entering orders without leaving the table, receiving order-ready messages from the kitchen, giving guests additional recommendations - all of this is done faster and easier when on a smartphone or a tablet. With mere quick glances at dish ingredients, newbies will not only uphold your restaurant’s good name, but also quickly become full-fledged members of your professional team. 

IT team members will appreciate the reliability and fail-safety of the system, as well as its low hardware requirements. Installing Tillypad on the most budget-friendly equipment available can substantially lower the cost of the automation project without compromising the operational quality of the system. Embedded mechanisms for automatic data distribution and backup allow you to work with any amount of data, which is especially important for restaurant chains. A well thought-out access system will keep data safe from unauthorised use and will determine permissions for each employee. Thanks to Tillypad, the internal security of your restaurant is under control; all staff actions are logged, and the integrated video surveillance will help you settle any disputes. Even an entry-level IT specialist can install and administer the system. Adding new workstations will not present any difficulties; this takes only a short amount of time and can even be done remotely. Moreover, when it comes to technical support, Tillypad eliminates any delays in cases of emergencies or contingencies. Whenever there is an interruption – be it a power supply shortage or a kitchen printer that has run out of paper – the system will automatically send an SMS or e-mail to the designated employee.

Delivery staff, from call centre employees to delivery managers who oversee courier payments, always appear professional in the eyes of customers. Customer loyalty will grow thanks to their outstanding menu knowledge and highly reliable phone consultation about order statuses, as well as the clear business management system implemented in Tillypad. The special Delivery mode optimises the delivery process at all stages: from identifying regular customers by their phone numbers to automatically setting a new order status after completion of the previous stage. Transactions with couriers are also logged in Tillypad, thus ensuring error-free cash flow.